Do you LOVE Apple Products?
Are you good with People?
MEADIAsolutions, Yukon’s Apple Specialists is expanding and looking for additional Apple Sales Associates. Position are full-time, permanent positions with further opportunity for training in other areas. As we are seeking several new staff, we will also consider persons seeking between 20-30 hours per week.
Job Description:
Provide positive customer communication and experience though face-to-face, phone and email; Create quotes, orders, work-orders, and invoices for sales and service; Assist with shipping/receiving and organization/maintenance of sales areas; Able to sell Apple-based services, accessories, and software to fit customer needs.
Job Requirements:
- Enthusiastic and familiar with Apple hardware and software.
- Good with people and communication skills (written and spoken).
- Organized, reliable, trustworthy and punctual.
- Quick and willing to learn new skills. This is a position that can evolve.
- Flexible with schedule when required.
- Energetic, has a positive approach to challenges; motivated and innovative.
- Multitasks well and ability to work under pressure.
- Initial Training Requirements:
- Complete Apple Sales Training Online to APP within one month (Apple Product Professional Level)
- Customer Skills for Service Technicians (online at GSX Training)
- Watch all Apple Service Toolkit Videos
Responsibilities:
- Find solutions for customers through Apple-focused solutions, products, accessories and software.
- Primary person to meet and greet customers as required.
- Primary person to answer and direct calls as required.
- Inform customers on repair and order status when they call or come in.
- Create work-order’s for customers and complete basic computer diagnosis.
- Create custom quotes and orders for customers.
- Record customer payments and customer notes on orders within POS system.
- Basic computer set-up for new computers.
- Help with day to day items of running the business.
- Assist with pick-ups, deliveries and errands as required.
- Assist in scheduling consultations, repairs, and onsite visits.
- Assist in displays, organizing of stock and inventory
- Proficient in providing the right solutions to customers.
Misc Points:
- Service training and certification is available
- Computer and mobile device provided (upon completing sales training)
- Hourly rate is $21 depending on qualifications/experience (40 hours per week)
- Email resume to jobs@meadia.net or drop off in person (all Applications must be emailed)
This position also advertised on YuWin.ca