Prior to servicing any iOS devoice, FMIP will need to be turned off.
Turn off Find My Device
- Go to Settings > iCloud
- Tap to turn off Find My [device].
If your device no longer powers on, you can disable Find My Device by following the instructions here.
Important: Do not use Find My Device to erase a device you may wish to recover data from. We will not be able to recover data from an erased device.
Warranty coverage changes if your device has liquid damage.
If your unit has liquid damage, DO NOT power it on and bring it in immediately after completing the rest of this form. Let us know how long ago it occurred in the description. Do not put in rice. Back-up prior to any service is recommended. You can backup your Mac using Time Machine. You can back-up your iOS device via iCloud or iTunes. Click no for instructions on how to preform a backup.
How to back up your iPhone, iPad, and iPod touch - Instructions
How to Back up your Mac - InstructionsIf you have a back-up, please provide details:
How current
How was back-up done? (Time Machine, iCloud)
MEADIAsolutions is not responsible for your data.
We may need it for diagnostics
Only bring accessories you are having trouble with, otherwise, please them at home (unless you want to trade-in)
Change your
account password to 'yukon' before you bring in your computer. If you are unable to change it, type your password in the "other" choice.
Terms and Conditions
A preliminary diagnostic, checklist and signed work-order must be completed before service. This can take 15-20 minutes. Apple warranty does not apply to issues caused by non-Apple hardware; result of software; no trouble found; data recovery requested; physical damage; exposure to liquid. Data backup prior to work is the sole responsibility of the customer. Apple reserves the right to determine whether your device is eligible for out-of-warranty service. Non-warranty repairs or replacements have a 90-day limited hardware warranty.
Back-up of your data is the sole responsibility of the customer. We can assist you with backing up, restoring or data recovery services upon request.
Ensure you have a current back-up prior to service or ask for assistance. Replacement or mail-in service requires erasing device. Troubleshooting may also a factory reset.
You can view your support requests here.I have verified the above information and agree with the above terms and conditions.
